--- title: "PCC Blog: Focusing on timely issues affecting independent pediatric practices | Courtney Edelson" description: For several years, Courtney Edelson was the Marketing Content Manager at PCC. She wrote for the PCC Blog, and created additional content to keep pediatricians up to date on important healthcare industry news and trends. In addition to being a lifelong writer, Courtney brought nearly a decade of healthcare practice management experience to her work. --- - [Request a 1:1 Consult](https://info.pcc.com/consult) - [Brochure](https://www.pcc.com/brochure/) - [Blog](https://blog.pcc.com) - [Client Support](https://support.pcc.com) [![PCC\_Horizontal](https://blog.pcc.com/hs-fs/hubfs/PCC%20Logos/PCC_Horizontal.png?width=210&height=62&name=PCC_Horizontal.png)](https://www.pcc.com/) - Our Solution - [Why Choose PCC?](https://www.pcc.com/why-choose-pcc/) - [Financial Management Tools](https://www.pcc.com/financial-management-tools/) - [Clinical Workflow Tools](https://www.pcc.com/clinical-workflow-tools/) - [Mobile Solutions](https://www.pcc.com/mobile-solutions/) - [PCC Interoperability](https://www.pcc.com/interoperability/) - [Technical Support](https://www.pcc.com/technical-support/) - [Personalized Support](https://www.pcc.com/personalized-support/) - [Our Pricing Model](https://www.pcc.com/pricing/) - Our Results - [Pediatric Benchmarks](https://www.pcc.com/pediatric-benchmarks/) - [Client Testimonials](https://www.pcc.com/client-testimonials/) - [Success Stories](https://www.pcc.com/success-stories/) - Learn with PCC - [Overview](https://www.pcc.com/learn/) - [PCCLearn: Knowledgebase](http://learn.pcc.com/) - [PCCTalk: Client Forum](https://www.pcc.com/talk/) - [PCC Protocols Library](http://protocols.pcc.com/) - [PCMH Resources](http://pcmh.pcc.com/index.php/PCC_PCMH_Resources) - [PCC Users’ Conference](https://www.pcc.com/users-conference/) - [Events & Trainings](https://www.pcc.com/events/) - Insights - [Smart Pediatrics Resource Center](https://www.pcc.com/smart-pediatrics-resources/) - [Cost Impact Calculator](https://www.pcc.com/cost-impact-calculator/) - [Does Your Practice Measure Up?](https://www.pcc.com/performance-calculator/) - [PCC Blog](https://www.pcc.com/blog/) - [Chip’s Blog](https://chipsblog.pcc.com/) - [Charting the Future Podcast](https://info.pcc.com/charting-the-future) - About PCC - [Overview](https://www.pcc.com/about/) - [Request a 1:1 Consult](https://info.pcc.com/consult) - [Meet Our Team](https://www.pcc.com/team/) - [Events & Trainings](https://www.pcc.com/events/) - [Careers](https://www.pcc.com/careers/) - [PCC Industry Pros](https://www.pcc.com/industry-pros/) - [Contact Us](https://www.pcc.com/contact-us/) # Essential Pediatric Insights ## PCC Blog [![Get Started](https://no-cache.hubspot.com/cta/default/373774/c47c51bf-69b9-446e-8515-871f1243da3b.png)](https://cta-redirect.hubspot.com/cta/redirect/373774/c47c51bf-69b9-446e-8515-871f1243da3b) - [All Posts](https://blog.pcc.com) - [Practice Management](https://blog.pcc.com/tag/practice-management) - [Business of Pediatrics](https://blog.pcc.com/tag/business-of-pediatrics) - [Pediatric EHR](https://blog.pcc.com/tag/pediatric-ehr) - [Pediatric Mental Health](https://blog.pcc.com/tag/pediatric-mental-health) - [Patient Engagement](https://blog.pcc.com/tag/patient-engagement) - [Patient Advocacy](https://blog.pcc.com/tag/patient-advocacy) ## Courtney Edelson ![Courtney Edelson](https://blog.pcc.com/hubfs/Blog%20Profile%20Photo.jpg) For several years, Courtney Edelson was the Marketing Content Manager at PCC. She wrote for the PCC Blog, and created additional content to keep pediatricians up to date on important healthcare industry news and trends. In addition to being a lifelong writer, Courtney brought nearly a decade of healthcare practice management experience to her work. ### Recent Posts ## [Interoperability: What It Means and Why It Matters to Independent Pediatricians ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) Sharing is caring, as the old adage goes. In healthcare, this means providing coordinated and.. Courtney Edelson Sep 06, 2023 [Read More](https://blog.pcc.com/interoperability-what-it-means-and-why-it-matters-to-independent-pediatricians)](https://blog.pcc.com/interoperability-what-it-means-and-why-it-matters-to-independent-pediatricians) ## [Virtual Bedside Manner: Connecting with Telemedicine ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) In the telemedicine era, more and more patients are interacting with their doctors via telehealth.. Courtney Edelson Sep 24, 2021 [Read More](https://blog.pcc.com/virtual-bedside-manner-connecting-with-telemedicine)](https://blog.pcc.com/virtual-bedside-manner-connecting-with-telemedicine) ## [The Best Ways to Reduce Patient No-Shows ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) Scheduling efficiency is the heartbeat of your practice. And patient no-shows are its nemesis... Courtney Edelson Feb 01, 2019 [Read More](https://blog.pcc.com/the-best-ways-to-reduce-patient-no-shows-in-2019)](https://blog.pcc.com/the-best-ways-to-reduce-patient-no-shows-in-2019) ## [Kids and Screens: How Pediatricians Can Support Healthy Media Use Choices ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) A recent [presentation by Cori Cross, MD, FAAP](https://www.eventscribe.net/2018/AAPExperience/agenda.asp?startdate=11/4/2018&enddate=11/4/2018&BCFO=&tn=&cpf2=&cus2=&h=Sun,%20Nov%204), at the [2018 AAP National Conference and Exhibition](https://aapexperience.org/)..](https://blog.pcc.com/kids-and-screens-how-pediatricians-can-support-healthy-media-use-choices) Courtney Edelson Nov 30, 2018 [Read More](https://blog.pcc.com/kids-and-screens-how-pediatricians-can-support-healthy-media-use-choices) ## [4 Ways a Patient Portal Can Upgrade the Patient Experience ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) These days, healthcare is all about the **patient experience**. It's a buzzword that abounds, but what.. Courtney Edelson Jul 17, 2018 [Read More](https://blog.pcc.com/4-ways-a-patient-portal-can-upgrade-the-patient-experience)](https://blog.pcc.com/4-ways-a-patient-portal-can-upgrade-the-patient-experience) ## [5 Reasons to Focus on Pediatric Preventive Care ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) If providing top level clinical care while also maintaining a strong pediatric business is the goal.. Courtney Edelson Jul 06, 2018 [Read More](https://blog.pcc.com/5-reasons-to-focus-on-pediatric-preventive-care)](https://blog.pcc.com/5-reasons-to-focus-on-pediatric-preventive-care) ## [Do You Work with the Wrong People? Tips for Finding the Right Business Partners and Employees ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) PCC's [Chip Hart](https://chipsblog.pcc.com/) recently presented a webinar called *[Do You Work with the Wrong People?](https://info.pcc.com/do-you-work-with-the-wrong-people)* In it, he..](https://blog.pcc.com/do-you-work-with-the-wrong-people-tips-for-finding-the-right-business-partners-and-employees) Courtney Edelson Jun 29, 2018 [Read More](https://blog.pcc.com/do-you-work-with-the-wrong-people-tips-for-finding-the-right-business-partners-and-employees) ## [Privacy, Consent and Pediatric Mental Health: What Pediatricians Need to Know ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) When it comes to providing mental health services for minors, pediatricians have to navigate issues.. Courtney Edelson Mar 16, 2018 [Read More](https://blog.pcc.com/privacy-consent-and-pediatric-mental-health-what-pediatricians-need-to-know)](https://blog.pcc.com/privacy-consent-and-pediatric-mental-health-what-pediatricians-need-to-know) ## [How One Family Pediatrics Embraced Change and Achieved Success ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) Few things strike greater fear into the heart of a pediatrician than the thought of an EHR switch... Courtney Edelson Feb 19, 2018 [Read More](https://blog.pcc.com/how-one-family-pediatrics-embraced-change-and-achieved-success)](https://blog.pcc.com/how-one-family-pediatrics-embraced-change-and-achieved-success) [All posts](https://blog.pcc.com/all) [Next](https://blog.pcc.com/author/courtney-edelson/page/2) [View More Posts](https://blog.pcc.com/author/courtney-edelson#1) ### Ready to improve your performance? Contact us today. 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