PCC Blog: Focusing on timely issues affecting independent pediatric practices

Self-Scheduling Arrives at PCC!

Written by Allie Squires | Feb 19, 2025

Appointments are what keep your practice going! Whether their kids are sick or well, busy families desire convenience and ease in scheduling appointments. PCC is excited to introduce Self-Scheduling, which allows parents to book appointments straight from the patient portal.

Intended for non-critical appointments, the My Kid’s Chart portal allows parents to access their child's chart from any mobile device or browser. They can select the patient, indicate whether the appointment is “well” or “sick,” choose their date, and select their provider and location. The portal is user-friendly and straightforward; parents can even add a note to the booking with further details.

Behind the front desk, appointments booked through the patient portal indicate which approved portal user made the appointment. Your staff will also love the reduced phone time that online booking facilitates!

This feature is just one of many “pediatric delighters” PCC includes in each EHR release. Thank you to the practices and pediatricians who tell us how you work so we can innovate ways to make it easier, more efficient, and patient-centered.

Learn more about Self-Scheduling in the PCC 10.2 release documentation. And in case you missed it – give families even more reason to celebrate the patient portal with Patient Pre-Check-In, where they can confirm demographics, view balances, and more!