pediatric ehr

Exciting Billing Updates from PCC!

All of PCC’s releases include features and updates that help elevate the entire practice, from your front desk to the back offices. In this post, we’re excited to highlight some of the upcoming features for billers coming in the Fall 2025 release of PCC EHR, including streamlined tools that will save time, effort, and costs for your practice. All of these tools, both updated and new, are right at home with a modern look and feel that allows you to move seamlessly from Insurance Balances to Account History without ever leaving PCC EHR.

Introducing: the Insurance Balances Tool

If you’re used to using Excel, Google Sheets, or plain paper and pencil to help you keep track of everything you need in pediatric billing, the Insurance Balances tool creates a streamlined workflow that’s modern, graphic, and dynamic to what you need – all in one tool.

Key features in the Insurance Balances tool include:

  • Saves time for billers by removing the need for disparate tools and creating an easy workflow
  • Assign tasks to yourself or another user
  • Leave notes for later
  • Follow up on unpaid claims
  • View unpaid encounters by aging category
  • For users of Partner, this tool improves upon Practice Management tools such as: insaging, inscoar, and the srs Claim Error report.

Billers can do all of these actions right in the Insurance Balances tool. This allows you to see the information in a better way. The ability to review claims aging is also better than ever, improved by making certain items by transaction date.

Curious about other Practice Management tools? Be sure to check out the new Account History feature in the EHR, which replaces the old tater report, along with the new Personal Balances tool that takes the place of persview. We’ve also introduced an improved alternative to the old Manual Post Report in autopip.

PCC Billing: The End-to-End Solution for Pediatrics

PCC EHR’s modern, automated, and integrated Revenue Cycle Management features, workflows, and services maximize your payment with minimal administrative effort. To save your practice time and money, we create the tools that keep claims moving from coding to charges to clearinghouse. Here are just some of the things you can do with PCC’s billing tools and services:

  • Assign and review insurance with free, integrated, and automated eligibility and benefits verification
  • Configure streamlined billing protocols for efficient coding selection and review
  • Easily and quickly post charges and and create billing encounters
  • Submit claims with free, integrated, and automated charge scrubbing and bidirectional interfaces with payors
  • Easily access and edit posted charges and encounter claim detail
  • Monitor, manage, and resolve claim rejections with dedicated, integrated workflow (new in PCC EHR 10.4!)
  • Automatically receive, post, and review insurance payments with free, integrated, and automated electronic remittance advice processing workflows for hundreds of payors
  • Monitor, manage, and resolve insurance payment posting exceptions with dedicated, integrated workflow (new in PCC EHR 10.4!)
  • Easily complete and manage patient billing with optional print services
  • Quickly post personal payments
  • Monitor, manage, and resolve unpaid encounters with dedicated, integrated workflow (new in PCC EHR 10.4!)
  • Review and manage complete account history detail (new in PCC EHR 10.4!)
  • Monitor your practice’s financial pulse via the Practice Vitals Dashboard and Billing Report Library

PCC offers an end-to-end solution designed for maximum efficiency and accuracy at every stage. The entire system is built to ensure complete, correct, and timely billing, so you can finally achieve maximal and predictable payment for the vital services you render.

What truly sets PCC billing apart? It’s our commitment to being your dedicated partner. We believe powerful software is only part of the solution. That's why we provide your practice with direct access to a team of qualified consultants and subject matter experts in pediatric medical coding, electronic data interchange (EDI), and general billing. Whether you're training staff, onboarding new clinicians without delaying payment, or navigating complex payor issues, our experts are ready to provide the guidance you need to succeed.

The 2025 Fall PCC EHR Release and Beyond

In the Fall 2025 release, we’re continuing the work to keep your billing processes integrated, automated, and connected.

Real time claim status is currently in development! PCC Real-Time Claim Status Inquiry, like PCC Real-Time Eligibility Verification, allows you to request detail automatically, directly, and immediately from payors right in PCC EHR! This will save you time and effort otherwise spent interacting with payor web portals, Interactive Voice Response systems, and Provider Service representatives.

We’re excited to bring this feature to you in the coming months.

There’s even more updates coming for billers in the Fall 2025 release. Here are some of our favorites:

  • All key billing workflows are now in PCC EHR!
  • A worklist for handling claim rejections
  • An aged payor summary of your outstanding insurance AR
  • A tool for reviewing and tracking down all unpaid encounters with insurance balances
  • A new tool for managing personal balances: you'll be able to quickly identify which families need a phone call, contact them, and collect payments
  • Introduces the Account History tool, right in the patient's chart, which lets you research a family's billing history 

Like all PCC tools and features, further development is ongoing to give you features that best serve the way pediatricians, billers, and office managers do their work. 

Current PCC EHR users can ask their Client Advocate for help configuring these tools when they arrive in October 2025. Not a PCC user, but have questions about how PCC can help you improve your billing experience? Check out our website for more information, or reach out to us for a 1:1 consultation to discuss how PCC can help you elevate your practice’s billing, practice management, and so much more.

PCC

PCC has been offering pediatric-specific software, support, and practice management advice for over 30 years. Our goal is to remove the obstacles so that pediatricians can serve communities, improve their practice, and remain independent.