Differences are worth celebrating. Your practice and your patients are unique; your staff, your culture, and the values that motivate you are yours alone. At PCC, we’re all about community and supporting one another, but we love celebrating what makes PCC just a little different. Our clients appreciate it, too! Here are the top three reasons why PCC’s EHR and services can bring a unique experience to your practice.
1. On-the-ground Implementation and Training
At PCC we don’t give you a manual and call it a day, and we don’t expect you to learn everything there is to know about PCC EHR during your implementation period! Training at PCC is inclusive, iterative, and collaborative. When you start with us, we provide in-person and phone training, and you’ll be supported by one of our expert implementation specialists. If you’ve been with us for 6 days or 6 years, our world-class support means you can call or email us anytime to ask a question.
There are also plenty of resources and events you can turn to: we host monthly drop-in sessions focused on billing and e-prescribing, plus web labs for each software release to show you exactly how to get the most out of the brand new tools added to your PCC EHR toolkit.
And if you do want a user manual, our library of text and video resources on PCC Learn has you covered.
2. Billing Expertise at Your Fingertips
An entire team at PCC is dedicated to helping practices get paid, because your bottom line is as important to us as it is to you. Drop by a Billing Drop-In with the team to chat coding advice, meet other billers, and get advice on training your new staff. We also work tirelessly to ensure that claims and billing have a smooth journey so your cash flow isn’t interrupted. With fewer billing worries, spend less time on the phone with insurers and more time with your patients.
3. We Keep Our Promises.
In the 2025 KLAS Research Software & Services report, 95% of respondents said that PCC keeps its promises. We’re proud of our high standards for honesty and accountability, and we’re never going to offer you promises we can’t keep.
Software updates can be tedious, so PCC works hard to minimize disruption to your day by testing our releases thoroughly and sending them to you overnight on Sundays. By Monday morning, you’re ready to see patients and get the most out of the new features built for you by PCC.
At PCC, we are committed to providing the tools and resources you need to deliver the best possible care to your patients. Contact us today to learn more about how we can help your practice thrive.
