---
title: Why Pediatric Practices Love Calling PCC
description: Call us, and we answer. Discover why independent pediatric practices trust PCC's EHR solutions for exceptional support, seamless integration, and financial management tools to enhance patient care and operational efficiency.
image: https://blog.pcc.com/hubfs/tech-support.png
---

- [Request a 1:1 Consult](https://info.pcc.com/consult)
- [Brochure](https://www.pcc.com/brochure/)
- [Blog](https://blog.pcc.com)
- [Client Support](https://support.pcc.com)

[![PCC_Horizontal](https://blog.pcc.com/hs-fs/hubfs/PCC%20Logos/PCC_Horizontal.png?width=210&height=62&name=PCC_Horizontal.png)](https://www.pcc.com/)

<https://blog.pcc.com/why-pediatric-practices-love-calling-pcc#1>

- Our Solution 
    - [Why Choose PCC?](https://www.pcc.com/why-choose-pcc/)
    - [Financial Management Tools](https://www.pcc.com/financial-management-tools/)
    - [Clinical Workflow Tools](https://www.pcc.com/clinical-workflow-tools/)
    - [Mobile Solutions](https://www.pcc.com/mobile-solutions/)
    - [PCC Interoperability](https://www.pcc.com/interoperability/)
    - [Technical Support](https://www.pcc.com/technical-support/)
    - [Personalized Support](https://www.pcc.com/personalized-support/)
    - [Our Pricing Model](https://www.pcc.com/pricing/)
- Our Results 
    - [Pediatric Benchmarks](https://www.pcc.com/pediatric-benchmarks/)
    - [Client Testimonials](https://www.pcc.com/client-testimonials/)
    - [Success Stories](https://www.pcc.com/success-stories/)
- Learn with PCC 
    - [Overview](https://www.pcc.com/learn/)
    - [PCCLearn: Knowledgebase](http://learn.pcc.com/)
    - [PCCTalk: Client Forum](https://www.pcc.com/talk/)
    - [PCC Protocols Library](http://protocols.pcc.com/)
    - [PCMH Resources](http://pcmh.pcc.com/index.php/PCC_PCMH_Resources)
    - [PCC Users’ Conference](https://www.pcc.com/users-conference/)
    - [Events & Trainings](https://www.pcc.com/events/)
- Insights 
    - [Smart Pediatrics Resource Center](https://www.pcc.com/smart-pediatrics-resources/)
    - [Cost Impact Calculator](https://www.pcc.com/cost-impact-calculator/)
    - [Does Your Practice Measure Up?](https://www.pcc.com/performance-calculator/)
    - [PCC Blog](https://www.pcc.com/blog/)
    - [Chip’s Blog](https://chipsblog.pcc.com/)
    - [Charting the Future Podcast](https://info.pcc.com/charting-the-future)
- About PCC 
    - [Overview](https://www.pcc.com/about/)
    - [Request a 1:1 Consult](https://info.pcc.com/consult)
    - [Meet Our Team](https://www.pcc.com/team/)
    - [Events & Trainings](https://www.pcc.com/events/)
    - [Careers](https://www.pcc.com/careers/)
    - [PCC Industry Pros](https://www.pcc.com/industry-pros/)
    - [Contact Us](https://www.pcc.com/contact-us/)

[pediatric ehr](https://blog.pcc.com/tag/pediatric-ehr)

# Why Pediatric Practices Love Calling PCC

Independent pediatricians are cornerstones of their communities. Building relationships with patients and their families is key to letting them know that you’re available any time to offer necessary support and quality healthcare when they need it most. 

At PCC, we think you should be as familiar with your support team as you are with your patients. [PCC](https://www.pcc.com/) isn’t just a pediatric electronic health records service. Our comprehensive package offers your practice the tools you need to serve your patients, plus a direct connection to friendly, knowledgeable support staff who know your practice and how to address your EHR needs.  

## **At PCC, We're Here to Support You**

When you call our support team, you can be confident that you’ll find a real person on the other end of the line. They’ll be ready to help and excited to empower you to spend more time with your patients instead of tinkering with EHR software. 

Our PCC EHR support staff are excited to learn more about you and the needs of your practice, and are as enthusiastic about serving your patients as you are. 

We know that healthcare solutions are rarely one-size-fits-all. We believe that support solutions should be tailored to our customers, right from the very beginning. We offer New Client Implementation Specialists who are on hand at the start of your PCC journey to:

- Help set up your new pediatric EHR system
- Walk you through the software and establish members of your team as Super Users
- Make sure you feel comfortable using all of the features we offer

If you have questions or issues that come up, our dedicated Client Advocates are available to assist any time.  

Don’t just take our word for it, though. PCC consistently ranks at the top of industry lists for our services and support team. [KLAS Research](https://engage.klasresearch.com/), which collects data from real users about their healthcare IT solutions, has recognized PCC for its stellar quality and support six years in a row. 

In the [2024 Best in KLAS](https://klasresearch.com/report/2024-best-in-klas-awards-software-and-services/3413) report, PCC was voted best healthcare IT solution in Ambulatory Pediatric Services, where we earned A’s in all categories including Culture, Loyalty, Operations, Product, Relationship, and Value. Of KLAS respondents, 97% agreed that PCC keeps all its promises and avoids charging for every little thing. And 96% said they would purchase PCC again. 

Our support staff is always available for questions and emergencies, but that’s not the only resource you can expect from PCC. Our additional support includes:

- Free data conversion from your old EHR system to ours.
- Regular server upgrades to protect server speed and security.
- PCCLearn, a library of resources that detail changes made on software updates and provide how-to guides for our system.
- PCCTalk, a forum for other billers and pediatricians who also use PCC EHR.
- Educational materials, including a protocol library, PCMH resources, The Independent Pediatrician magazine, and the PCC blog.

We’re here to support you in (almost!) all of your practice’s needs, from clinical to financial tools. Here are just some of the tools and reports PCC Support can help you grow your practice with.

## **Clinical Workflow Tools to Support You and Your Patients**

PCC’s industry-leading services include more than just excellent support. The PCC software suite includes features that both manage your clinical workflow and help you keep track of your finances. 

In between visits, our patient portal helps families keep track of their children’s medical information, including diagnoses, medications, immunizations, and appointments. 

Our [clinical workflow suite](https://www.pcc.com/clinical-workflow-tools/) also includes numerous tools that make it easier for providers to update data, track patient health, and stay up-to-date on continuing education. These tools include:

- Data-based growth charts and custom chart notes
- E-prescribing 
- Direct connection to a growing list of state immunization registries
- AAP pediatric tools
- PCMH tools

## **Tools That Keep Your Practice Financially Healthy**

In addition to supporting the health needs of your patients, PCC also supports the health of your business. Pediatric practice management is easy with our [PCC Billing suite of financial tools](https://www.pcc.com/financial-management-tools/). Our suite of financial management tools includes:

- The Practice Vitals Dashboard, an analysis of your business’s financial health and how it compares to national and regional pediatric benchmarks.
- Financial pulse details, which examines revenue-per-visit, A/R days, E&M coding distributions, and relative pricing compared to standard Medicare fees.
- Insurance eligibility verifications.
- Automated electronic insurance payment posting.
- Custom reports of both financial and clinical data.

## **PCC's EHR Compatibility Keeps You Connected**

Quality healthcare involves a complicated network of providers, and we know that [interoperability is key](https://www.pcc.com/interoperability/) for maintaining an efficient practice that sufficiently serves your patients. PCC’s tools are compatible with a large number of healthcare agencies and providers, including:

- State and local immunization registries
- Laboratories that provide test results
- Electronic claims submissions
- Demographic connections

All of PCC’s resources and utilities are available for one flat monthly price. We know hidden fees and surprise invoices can significantly impact your business, and we’ll never charge you extra for the services we provide. 

## **Discover How PCC's Unmatched Support Can Help Your Practice**

There’s a reason why we have a 99% loyalty rate. PCC is designed with pediatricians, for pediatricians, and we’re dedicated to streamlining your business so that you can focus on your patients. Our [dedicated support staff](https://blog.pcc.com/an-ehr-software-support-thats-always-on-call) is always ready to answer your call. Our suite of features allows us to take the burden of running a practice off your shoulders so that you can focus on the most important part: providing quality healthcare to and building relationships with your patients. 

Let us support you. PCC’s pediatric EHR solutions provide the tools and steadfast support necessary to keep your independent pediatric office thriving. Contact us today to learn more about why PCC is ranked the best in the healthcare IT industry for pediatric EHR services.

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## PCC

![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png)

PCC has been offering pediatric-specific software, support, and practice management advice for over 30 years. Our goal is to remove the obstacles so that pediatricians can serve communities, improve their practice, and remain independent.

## You might also like

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## [Why Independence Matters ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) Every pediatric practice has a story. Erin Auer on Jul 02, 2026 [Read More](https://blog.pcc.com/why-independence-matters)](https://blog.pcc.com/why-independence-matters)

<https://blog.pcc.com/choosing-the-perfect-pediatric-ehr>

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## [Choosing the Perfect Pediatric EHR ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) When you run a pediatric practice, your choices matter, and every decision counts. Independent.. Allie Squires on Mar 04, 2026 [Read More](https://blog.pcc.com/choosing-the-perfect-pediatric-ehr)](https://blog.pcc.com/choosing-the-perfect-pediatric-ehr)

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<https://blog.pcc.com/why-pcc-supports-the-2026-aap-immunization-schedule-and-what-it-means-for-your-practice>

## [Why PCC Supports the 2026 AAP Immunization Schedule and What It Means for Your Practice ![](https://blog.pcc.com/hubfs/Copied%20Assets/Pivot%20-%20Related%20Articles%20Slider/line-blog.png) Over the past several weeks, pediatric practices across the United States have faced an unusual.. Allie Squires on Feb 18, 2026 [Read More](https://blog.pcc.com/why-pcc-supports-the-2026-aap-immunization-schedule-and-what-it-means-for-your-practice)](https://blog.pcc.com/why-pcc-supports-the-2026-aap-immunization-schedule-and-what-it-means-for-your-practice)

### Ready to improve your performance?

Contact us today. You'll discover how easily your numbers can improve when you have the right EHR, and a dedicated pediatric-focused support team, on your side.

[Contact us »](https://www.pcc.com/contact/)

### Contact PCC

[800-722-7708](tel:8007227708)  
[contact@pcc.com](mailto:contact@pcc.com)  
 Fax 802-846-8178

[20 Winooski Falls Way Suite 7 Winooski, VT 05404](https://goo.gl/maps/u8UcFXGufh42)

![Pediatric EHR Solutions](https://www.pcc.com/wp/wp-content/uploads/2017/06/PCC_Web_Logo-2.png)

- OUR SOLUTION 
    - [Why Choose PCC?](https://www.pcc.com/why-choose-pcc/)
    - [Financial Management Tools](https://www.pcc.com/financial-management-tools/)
    - [Clinical Workflow Tools](https://www.pcc.com/clinical-workflow-tools/)
    - [Mobile Solutions](https://www.pcc.com/mobile-solutions/)
    - [PCC Interoperability](https://www.pcc.com/interoperability/)
    - [Technical Support](https://www.pcc.com/technical-support/)
    - [Personalized Support](https://www.pcc.com/personalized-support/)
    - [Our Pricing Model](https://www.pcc.com/pricing/)
- OUR RESULTS 
    - [Pediatric Benchmarks](https://www.pcc.com/pediatric-benchmarks/)
    - [Client Testimonials](https://www.pcc.com/client-testimonials/)
    - [Success Stories](https://www.pcc.com/success-stories/)

- LEARN WITH PCC 
    - [Overview](https://www.pcc.com/learn/)
    - [PCCLearn: Knowledgebase](http://learn.pcc.com/)
    - [PCCTalk: Client Forum](https://www.pcc.com/talk/)
    - [PCC Protocols Library](http://protocols.pcc.com/)
    - [PCMH Resources](http://pcmh.pcc.com/)
    - [PCC Users’ Conference](https://www.pcc.com/users-conference/)
    - [Pediatric Supergroup Conference](https://www.pcc.com/pediatric-supergroup/)
    - [Events & Trainings](https://www.pcc.com/events/)
- INSIGHTS 
    - [Business Impact of COVID-19](https://www.pcc.com/business-impact-of-covid-19/)
    - [Smart Pediatrics Resource Center](https://www.pcc.com/smart-pediatrics-resources/)
    - [Cost Impact Calculator](https://www.pcc.com/cost-impact-calculator/)
    - [Does Your Practice Measure Up?](https://www.pcc.com/performance-calculator/)
    - [PCC Blog](https://www.pcc.com/blog/)
    - [Chip’s Blog](https://chipsblog.pcc.com)
    - [The Independent Pediatrician](http://www.independentpediatrician.com/)

- ABOUT PCC 
    - [Overview](https://www.pcc.com/about/)
    - [Meet Our Team](https://www.pcc.com/team/)
    - [Events & Trainings](https://www.pcc.com/events/)
    - [Careers](https://www.pcc.com/careers/)
    - [PCC Partners](https://www.pcc.com/partners/)
    - [Contact Us](https://www.pcc.com/contact-us/)
- TAKE THE NEXT STEP 
    - [Request a 1:1 Consult](http://www.pcc.com/contact/)
    - [Download a Brochure](http://www.pcc.com/brochure/)
    - [Client Support](https://support.pcc.com)

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